This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

when I press the little house top right corner (mozilla firefox start page) it says the url is not valid and can not be loaded

  • 2 replies
  • 1 has this problem
  • 7 views
  • Paskiausią atsakymą parašė cor-el

greenhorse
greenhorse
more options

when I press the little house top right corner (mozilla firefox start page) it says the url is not valid and can not be loaded

when I press the little house top right corner (mozilla firefox start page) it says the url is not valid and can not be loaded

Modified by NoahSUMO

All Replies (2)

JayGarcia
JayGarcia
more options

Really not familiar with that but can you post back here with the URL, thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Package) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

You need to install the missing components (e.g. VisualC++ 2005 Redistrbutable).

  • bug 713167 - Microsoft.VC80.CRT SideBySide errors, browsercomps.dll

(please do not comment in bug reports)