This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updating has stopped. I am stuck on FF8 beta.

  • 4 replies
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė RichardCranium

more options

About box shows 'apply update' message. When I press it, FF restarts but nothing has updated and the 'apply update' message is still there.

I understand that you are much beyond FF8 now, how do I get back on track?

About box shows 'apply update' message. When I press it, FF restarts but nothing has updated and the 'apply update' message is still there. I understand that you are much beyond FF8 now, how do I get back on track?

All Replies (4)

more options

Um... It appears I am in the same situation with Thunderbird, stuck on Tbird 8.

I am in the release channel for Tbird. Last update on 3 October 2011

Modified by RichardCranium

more options

I have downloaded and installed FF11 beta. All seems well. Does not explain the FF8 auto update failure. Nor the Tbird auto update failure.

I did the FF11 install on admin account, but everyday work is on 'normal' user account. I seldom log in to admin. Is this an impediment to auto update?

more options

You can find the latest Firefox release in all languages and for all Operating Systems here:


more options

thank you cor-el. I have already installed ff11 beta and it is working so far.

That does not explain the problem with auto update and does not tell me if auto update will will now be functioning properly.