This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox won't download files-Opens new page and just stops whenclicking on download icon or address.

  • 3 replies
  • 11 have this problem
  • 2 views
  • Paskiausią atsakymą parašė SweetDoug

SweetDoug
SweetDoug
more options

Suddenly, Firefox won't download a file from a clickable icon or web address. This seemed to occur after installing HideMyAss. When I click on a download address, or an icon, the page changes, (as opposed to just starting the download) attempts to load (status bar goes to halfway) and then nothing, it just sits there. If I try to download a torrent file, the same thing occurs, although I can download it using option+click. Any suggestions? Thanks in advance. Doug

Suddenly, Firefox won't download a file from a clickable icon or web address. This seemed to occur after installing HideMyAss. When I click on a download address, or an icon, the page changes, (as opposed to just starting the download) attempts to load (status bar goes to halfway) and then nothing, it just sits there. If I try to download a torrent file, the same thing occurs, although I can download it using option+click. Any suggestions? Thanks in advance. Doug

Chosen solution

Hi,

Maybe you can disable HideMyAss to see if that is causing the problem you are having?

-Michelle

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

mluna
mluna
more options

Chosen Solution

Hi,

Maybe you can disable HideMyAss to see if that is causing the problem you are having?

-Michelle

SweetDoug
SweetDoug Klausimą uždavęs asmuo
more options

I'm an old IS guy, so the first thing I did was disable it. Didn't work. Then remove it when FF was still doing this behaviour. Isolate the problem. Nothing. Even reinstalled it to see if I set something that affected the stuff going on above Safari and Firefox was going on, like a setting that still remained set.

Nothing.

I'm kind of stymied. I'm hoping it was something else, that I absent mindedly changed, but for the life of me, I can't think of what it could be.

SD

SweetDoug
SweetDoug Klausimą uždavęs asmuo
more options

Reinstalled FF with new profile to check and it still performed the same problem. Couldn't download files from links sent to me through email program that I use either.

Eventually, after a quick 5 hour reinstall, FF is now working.

Until I figure otherwise, I'd take a pass on Hide My Ass.

SweetDoug


•∆• V-V