I can see Flash videos from Youtube etc, but not from finewoodworking.com.
I can see Flash videos from Youtube etc, but I can't see the videos from finewoodworking.com. I've checked with the Adobe Flash site and I'm up to date and my Flash Player is working correctly. After I sign in to Finewoodworking.com, I should be able to view a video I select, but I get no video. Taunton Press (site owners) suggest I have a security setting wrong.
Any suggestions please ?
Robert.
Chosen solution
You're welcome
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Do you have any security-related extensions such as NoScript or Google Disconnect? You can check what you have installed here:
orange Firefox button or classic Tools menu > Add-ons
On the left, click Extensions.
You can copy and paste the list of all your extensions from here:
Help > Troubleshooting Information
Thanks.
I don't appear to have either No Script or Google Dsconnect.
Here's my trouble shooting information:
Application Basics
Name
Firefox
Version
9.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Add to Search Bar
2.0
true
add-to-searchbox@maltekraus.de
DoNotTrackPlus
2.0.5
true
donottrackplus@abine.com
DownloadHelper
4.9.8
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Google Translator for Firefox
2.1.0.1
true
translator@zoli.bod
IE Tab 2 (FF 3.6+)
4.1.3.1
true
{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
LinkExtend
1.1.5
true
{cf47767d-5f3a-4e32-9fce-5d79565c9702}
SortPlaces
1.9.1
true
sortplaces@andyhalford.com
@@toolbarname@@
100007
false
toolbar@ask.com
1-Click YouTube Video Downloader
1.5
false
YoutubeDownloader@PeterOlayev.com
Complitly - Speed up your search with your personal search suggestions tool
1.1
false
{33e0daa6-3af3-d8b5-6752-10e949c61516}
Freecorder Community Toolbar
3.5.0.12
false
{1392b8d2-5c05-419f-a8f6-b9f15a596612}
Freecorder YouTube Download Wizard
1.1.10
false
ytvdw@pgport.com
Google Toolbar for Firefox
7.1.20110512W
false
{3112ca9c-de6d-4884-a869-9855de68056c}
Java Console
6.0.31
false
{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://en-GB.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official
browser.startup.homepage_override.buildID
20111220165912
browser.startup.homepage_override.mstone
rv:9.0.1
dom.ipc.plugins.enabled.npietab2.dll
true
extensions.lastAppVersion
9.0.1
font.name.serif.x-western
Comic Sans MS
font.size.variable.x-western
14
keyword.URL
chrome://browser-region/locale/region.properties
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1330957679
places.history.expiration.transient_current_max_pages
87220
places.history.expiration.transient_optimal_database_size
139551866
places.last_vacuum
1299099718
0
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GTS 250
Vendor ID
10de
Device ID
0615
Adapter RAM
512
Adapter Drivers
nvd3dum nvwgf2um,nvwgf2um
Driver Version
8.17.12.7533
Driver Date
5-20-2011
Adapter Description (GPU #2)
NVIDIA GeForce GTS 250
Vendor ID (GPU #2)
10de
Device ID (GPU #2)
0615
Adapter RAM (GPU #2)
512
Adapter Drivers (GPU #2)
nvd3dum nvwgf2um,nvwgf2um
Driver Version (GPU #2)
8.17.12.7533
Driver Date (GPU #2)
5-20-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16763)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTS 250) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)
GPU Accelerated Windows
1/1 Direct3D 10
I've deleted everything referring to my printer to get this down to acceptable size.
Regards,
Robert.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Thank you.
Having started in safe mode with the addons disabled, I can see the video (after signing in).
How do I identify the offending addon, if it is that ?
Regards,
Robert.
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
I've followed that and found "Do Not Track Plus 2.05" was the culprit.
I've removed it and all is fine now.
Thank you very much !
Regards,
Robert.
Chosen Solution
You're welcome