This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

verificando compatibilidade dos complementos firefox 11

  • 4 replies
  • 12 have this problem
  • 2 views
  • Paskiausią atsakymą parašė Rafael_C_V

more options

All time i open the firefox after update for the new 11, the window of complement compatibility check open, ALL TIME... This really annoy so much...

All time i open the firefox after update for the new 11, the window of complement compatibility check open, ALL TIME... This really annoy so much...

Chosen solution

Is not the antivirus, maybe anything with the extensions, but i am tired of this problem and make a "clean reinstal" i lost all my saved passwords, but is the life... (the historic and bookmarks i passed for the chrome, and got it back, but no way for back the passwords, from firestorm to chrome it do, but from chrome to firefox not. thanks anyway.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (4)

more options
more options

Is not it, not every time i update, it happens every timme i OPEN the firefox. If i close the firefox, and open again, it checks again, if close one time more, on open again, do it again... But thanks anyway, i am tired of the problem and make a "clean reinstall", removing and instaling again from zero, i lost all my saved passwords, but i am very tired of this annoy thing...

more options

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.


It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

See also:

more options

Chosen Solution

Is not the antivirus, maybe anything with the extensions, but i am tired of this problem and make a "clean reinstal" i lost all my saved passwords, but is the life... (the historic and bookmarks i passed for the chrome, and got it back, but no way for back the passwords, from firestorm to chrome it do, but from chrome to firefox not. thanks anyway.