This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't find my add on My Soha Screen Capture, url not found https://addons.mozilla.org/vi/firefox/addon/mysohascreencapture/

  • 2 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė NoahSUMO

more options

I'm author add on My Soha Screen Capture, when I click url https://addons.mozilla.org/vi/firefox.../mysohascreencapture/
it's warning not found

Please check again https://addons.mozilla.org/vi/firefox.../mysohascreencapture/ for me

Regant

I'm author add on My Soha Screen Capture, when I click url [https://addons.mozilla.org/vi/firefox/addon/mysohascreencapture/] <br>it's warning not found Please check again [https://addons.mozilla.org/vi/firefox/addon/mysohascreencapture/] for me Regant

Modified by NoahSUMO

Chosen solution

Hello Regant, I talked with one of the AMO editors and he said it looks like you deleted a version they reviewed. When you did that it can mess things up and cause bugs.

So he fixed the status of the addon for you so it is back to unreviewed: https://addons.mozilla.org/en-US/firefox/addon/mysohascreencapture/

He says the new version should be reviewed soon.

Very important reminder:
In the future, he said it's better not to delete reviewed versions because it can lead to weird bugs. Like your addon disappearing.

Also he said you can send an email to amo-editors@mozilla.org for those sorts of problems in the future.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

more options

I'll ask someone from addons.mozilla.org about this later today. Maybe they accidentally deleted it. If they did, they should be able to restore it.

Looks like the last time your addon was on the AMO website was 3/26/2012 (according to Google's cached page). So sometime after that it was erased.

more options

Chosen Solution

Hello Regant, I talked with one of the AMO editors and he said it looks like you deleted a version they reviewed. When you did that it can mess things up and cause bugs.

So he fixed the status of the addon for you so it is back to unreviewed: https://addons.mozilla.org/en-US/firefox/addon/mysohascreencapture/

He says the new version should be reviewed soon.

Very important reminder:
In the future, he said it's better not to delete reviewed versions because it can lead to weird bugs. Like your addon disappearing.

Also he said you can send an email to amo-editors@mozilla.org for those sorts of problems in the future.