This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos playing at half speed, but sound playing perfectly.

  • 5 replies
  • 3 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

more options

When playing videos on youtube or any other video site, the video itself plays at about half speed while the audio plays perfect. I've tried updating all my drivers, and even tried the suggestions for the older versions of firefox, but nothing seems to work. Any idea on what the problem is?

Also, this problem started about 2 weeks ago. Nothing new was added or download. Before this, everything worked fine.

When playing videos on youtube or any other video site, the video itself plays at about half speed while the audio plays perfect. I've tried updating all my drivers, and even tried the suggestions for the older versions of firefox, but nothing seems to work. Any idea on what the problem is? Also, this problem started about 2 weeks ago. Nothing new was added or download. Before this, everything worked fine.

All Replies (5)

more options

Could you check your plugins and make sure they are all up-to-date? Try installing the Adobe Flash Player from the Adobe website if you can't upgrade them via Plugin Check and let me know how it works out.

more options

Didn't change anything.....

more options

You can try to disable or uninstall the VLC plugin as that plugin can cause problems.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

After trying everything listed, I still am having the same issue. However, after disabling hardware acceleration, the video seemed to speed up slightly. I tried disabling all of the add-ons and plugins to go through them one by one. Even with everything disabled except for Shockwave Flashplayer, the videos are still running slowly.

more options