Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is Firefox not available to all users on my PC?

  • 3 replies
  • 11 have this problem
  • 8 views
  • Paskiausią atsakymą parašė Tristan C.

more options

I have installed Firefox on my PC running Windows 7, but it is available only to the user under which it was installed. The installing user is an administrator, but the others are not. How do I make it available to the other users?

I have installed Firefox on my PC running Windows 7, but it is available only to the user under which it was installed. The installing user is an administrator, but the others are not. How do I make it available to the other users?

All Replies (3)

more options

Hello gcbryson,

I'm sorry to hear you're facing issues with Firefox installation on all your system's users. Unfortunately, Windows 7 requires you to run any application (or almost) as the system's administrator in order to install them on ever user's desktop and make it accessible to them. You might therefore want to contact your system administrator before bashing into the administrator rights and breaking everything.

If you still require assistance regarding this issue or if you have any more inquiries on the matter, please feel free to post them in a reply below. If you found this answer helpful, please mark it as Solution.

Thank you for your valuable time and patience, and all your interest in Mozilla Firefox. Surf safe and have a great day!

Modified by Tristan C.

more options

Thanks for trying to answer to my question. Unfortunately, it's not helpful, since I am the only administrator, and I'm the one asking for help. How does the administrator make Firefox available to all users?

gcbryson

more options

Hello gcbryson,

you can install Firefox for all the system's users by right-clicking on the installer and clicking on 'Run as Administrator'. It should normally work.

Thank you for your patience and valuable time.