This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

frequent need to "netsh winsock reset" to restore internet connection

  • 5 replies
  • 3 have this problem
  • 2 views
  • Paskiausią atsakymą parašė JNR

more options

after 1+/- day browsing - what appears to be a DNS loss occurs requiring "netsh winsock reset" and laptop restart to connect to websites - I have seen messages linking this failure to recent ADOBE plug-ins - any advice??? THANK YOU!!!

after 1+/- day browsing - what appears to be a DNS loss occurs requiring "netsh winsock reset" and laptop restart to connect to websites - I have seen messages linking this failure to recent ADOBE plug-ins - any advice??? THANK YOU!!!

All Replies (5)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

per above: did not seem to work - is it possible this problem is linked to 'proxy' settings? if so - which do you suggest: "no" / "auto-detect" / "system" ? thanks for any assistance or other reports of similar problems !

more options

Try all 3 settings and check which finally works.

Check and tell which setting works.

more options

On Windows XP it is probably best to select the "No proxy" setting instead of the default "Use the system proxy settings".

See "Firefox connection settings":

more options

THANK YOU ALL FOR YOUR KIND REPLIES - It turns out the problem was due to MCAFEE ANTI-VIRUS PLUS - it was remedied WITHOUT closing FireFox or REBOOTING by resetting Mcafee FIREWALL 'security access' which was denying internet access to FireFox and other apps for reasons unknown? Again, Thank You All for your kind efforts!