This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm trying to go on www.westrocklacrosse.com and evertime i go on this site I keep getting an error message quicktime plugin has crashed how do i fix this

  • 1 reply
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė user633449

more options

every time i go to www.westrock lacrosse.com and i try to use this site i keep getting an error message that say quick time plug in has crashed how do i fix this

every time i go to www.westrock lacrosse.com and i try to use this site i keep getting an error message that say quick time plug in has crashed how do i fix this

All Replies (1)

more options

If you uninstall and reinstall Quicktime, does that help? Click Start, then Control Panel. Find your Programs and Features icon (it may be labeled "uninstall a program" or something similar) and then uninstall Quicktime.Then go to http://www.apple.com/quicktime/, download and install Quicktime.

If that still doesn't work, start Firefox up in Safe Mode, and see if that makes any difference. Diagnose Firefox issues using Troubleshoot Mode