This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Facebook disappears from current window and opens in a new one.

  • 2 replies
  • 5 have this problem
  • 5 views
  • Paskiausią atsakymą parašė donovanmchale

donovanmchale
donovanmchale
more options

While using facebook, when I click to activate a comment box, the current tab I am using closes (window and all other tabs remain unchaged) and firefox opens facebook in a second window. the second window opens to the exact page I was on, plus the box i was going to comment in is active and ready to use. This only happens when using facebook.

While using facebook, when I click to activate a comment box, the current tab I am using closes (window and all other tabs remain unchaged) and firefox opens facebook in a second window. the second window opens to the exact page I was on, plus the box i was going to comment in is active and ready to use. This only happens when using facebook.

All Replies (2)

Ibai
Ibai
  • Administratorius
more options

Hi Donovan,

This is indeed strange. Have you tried to replicate the issue in Diagnose Firefox issues using Troubleshoot Mode?

It seems to me that the behavior could be related to an add-on.

If Safe Mode helps, then indeed, an add-on is breaking Facebook for you. To learn what's the one, disable all of them, and start activating them one by one until you find the one that causes the undesired behavior.

Let me know if this helps or Safe Mode doesn't and we can explore other routes.

Ibai

donovanmchale
donovanmchale Klausimą uždavęs asmuo
more options

Hey to you too,lbai.

Thanks for the help. This doesn't happen all the time, two, three times a day, so pinpointing it may take some time. I'll give it a go and see what happens.

Modified by donovanmchale