This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe cannot show documents in my Firefox Browser version 16.0.2

  • 1 reply
  • 84 have this problem
  • 1 view
  • Paskiausią atsakymą parašė ideato

more options

For the last few months I have not been able to open and print my bank statements. I have updated both Firefox and Adobe. When I click the bank's statements link, it opens a new window, but the window is empty, and I get an Adobe box that says "Adobe Reader cannot show documents in this browser. We are sorry, but Adobe Reader is unable to show documents in this browser configuration. Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat. To avoid this message in the future, many browsers provide a way to turn off certain add-ons, and some are able to show this document natively. Please contact your browser vendor for more details."

For the last few months I have not been able to open and print my bank statements. I have updated both Firefox and Adobe. When I click the bank's statements link, it opens a new window, but the window is empty, and I get an Adobe box that says "Adobe Reader cannot show documents in this browser. We are sorry, but Adobe Reader is unable to show documents in this browser configuration. Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat. To avoid this message in the future, many browsers provide a way to turn off certain add-ons, and some are able to show this document natively. Please contact your browser vendor for more details."

All Replies (1)

more options