This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox is my default browser. I use IE8 at times because some of my programs only open in IE. Family members use IE.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Paskiausią atsakymą parašė 20fox12

20fox12
20fox12
more options

All of a sudden I can't access IE. When I try to, instead of the browser opening up, a file window comes up which is a file download and it asks if I want to save it. Weird! The name is: msn_com.htm. The Type: Firefox HTML Document. From: www.msn.com. You can only save or cancel. In effect, I can't access IE.

I also have some files on my computer that should only open on my desktop, but that same file comes up. Also, I can't access my AOL account from my desktop. The window where you put in your PW flashes for a second and disappears.

I don't know if this is a FF or IE problem. Hopefully someone out there knows what this is.

All of a sudden I can't access IE. When I try to, instead of the browser opening up, a file window comes up which is a file download and it asks if I want to save it. Weird! The name is: msn_com.htm. The Type: Firefox HTML Document. From: www.msn.com. You can only save or cancel. In effect, I can't access IE. I also have some files on my computer that should only open on my desktop, but that same file comes up. Also, I can't access my AOL account from my desktop. The window where you put in your PW flashes for a second and disappears. I don't know if this is a FF or IE problem. Hopefully someone out there knows what this is.

All Replies (2)

Kadir Topal
Kadir Topal
more options

Hi 20fox12, this is most likely an IE problem. Firefox has no effect on any other installed applications. Unfortunately I have no idea what to do about your issue. I'd suggest a forum that is more tuned towards Windows issues.

20fox12
20fox12 Klausimą uždavęs asmuo
more options

Hi KadirTopal

I will check the IE forums for an answer. I thought maybe an FF user may have run into this problem if they also use IE like me. I will check back to see if another answer was submitted. I will also update this post if I find an answer. 

Thanks