This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

game screens in pogo show only half or none of chat section, how do i fix it

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė wagnerinski

more options

Pogo games will initially load. When you click on the button to play the game, half or all of the chat column is missing. In some of the games , it will also cut off the right side of the game screen and makes some of the games impossible to finish. I have updated everything possible, including java and abobe. Nothing has helped.

Pogo games will initially load. When you click on the button to play the game, half or all of the chat column is missing. In some of the games , it will also cut off the right side of the game screen and makes some of the games impossible to finish. I have updated everything possible, including java and abobe. Nothing has helped.

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (2)

more options

Chosen Solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

your solution to my problem worked perfectly. i will keep these instructions handy on the outside chance it happens again. thank you thank you!!

wagnerinski