We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

password saving feature will not disable, everytime i load firefox it asks me again to disable which does nothing.

  • 2 replies
  • 3 have this problem
  • 7 views
  • Paskiausią atsakymą parašė cor-el

magikfingers
magikfingers
more options

cannot disable password saving feature. the option is grayed out. i use norton to manage my passwords and don't want to use the firefox feature. every time i open firefox it asks me to disable the feature, i click the yes option; nothing changes, it still asks to remember passwords. along with this problem, all changes made to options reverts back to default when firefox is closed and reopened.

cannot disable password saving feature. the option is grayed out. i use norton to manage my passwords and don't want to use the firefox feature. every time i open firefox it asks me to disable the feature, i click the yes option; nothing changes, it still asks to remember passwords. along with this problem, all changes made to options reverts back to default when firefox is closed and reopened.

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Hello,


Thank you for posting on Mozilla Support. We value and appreciate you as a user.

Please do the following: Go to Options > Security - Passwords and un-check - Remember passwords for sites

Did you know that Mozilla Support is helped out by volunteers? Be part of SUMO! http://mzl.la/OJtpch

Donate more than $30 and get a T-Shirt! https://donate.mozilla.org/page/contribute/joinmozilla

Modified by Andrew

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Modified by cor-el