This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use AOL mail. When i use Firefox I can't get the "reply" or "Forward" functions to operate. Just started a week ago. I had to go back to IE to get AOL mail

more options

Firefox worked fine with AOL mail for years. Now it is useless. Sometimes it will not even open AOL mail and when it does the "reply" and "forward" do not work. Now I have to go to IE to use AOL mail

Firefox worked fine with AOL mail for years. Now it is useless. Sometimes it will not even open AOL mail and when it does the "reply" and "forward" do not work. Now I have to go to IE to use AOL mail

Chosen solution

Can you associate the appearance of this problem with a recent update? Firefox 19 was released on February 15th, and the Firefox 19.0.2 security update was released on March 7th.

Did you try testing with your extensions disabled, either using the following tab or using Firefox's Safe Mode?

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (5)

more options

hello, please go through the steps covered in Websites look wrong or appear differently than they should.

more options

Did everything. Same problrm.

more options

Chosen Solution

Can you associate the appearance of this problem with a recent update? Firefox 19 was released on February 15th, and the Firefox 19.0.2 security update was released on March 7th.

Did you try testing with your extensions disabled, either using the following tab or using Firefox's Safe Mode?

more options

Thanks for your help. This seems to have solved the problem. I didn't disable everything just the AOL toolbar and some other AOL junk.

more options

Scary that their own toolbar interferes with their site. Thanks for reporting that.