videos on my website play in safari and chrome but not firefox. I have updated quicktime plugin
I am on a MAC PRO with OS 10.6.8. I have updated my quicktime plugin. It is enabled I am on Firefox 17.0.1 I used to be able to watch my videos on my website is www.Anneybonney.com using Firefox. Now nothing plays. They work fine on Safari and Chrome. I don't know what else to try.
Chosen solution
Your solution is not applicable. I have version 22
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Please try to update to Firefox 20 Update Firefox to the latest release
Do you otherwise have problems with QuickTime movies (.mov files)?
- https://support.mozilla.org/kb/fix-common-audio-and-video-issues
- http://kb.mozillazine.org/Video_or_audio_does_not_play
- http://kb.mozillazine.org/Testing_plugins
- https://support.mozilla.org/kb/quicktime-plugin-play-audio-and-video
Does it work if you paste the URL of such a movie in the Firefox location bar or directly in the QuickTime player?
Thank you so much. I followed your advice, updated from Firefox 17 to 20 and that solved the problem!
Chosen Solution
Your solution is not applicable. I have version 22
Have you reset firefox Truckerman?
Well that's not exactly what I DID.
Please note, TO the best of knowledge. Fixing my settings in Firefox 22 went something like the following.
Took several hours to complete due to interruptions.
What I DID was run in safe mode from the DOS prompt which disables all the plugins, and while in Safe Mode, physically clicked on each of the add-on buttons to DISABLE them all. Then I exited and restarted firefox from the DOS prompt. Firefox opened successfully and wow it worked. That was the end of the crashing. All bookmarks and passwords were there.
As I believe you already explained or suggested, I then enabled all of the about 30 plugins but individually, and exited using file exit, then restarted firefox and so on . . .