This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Saving a password after once telling Firefox not to save.

  • 3 replies
  • 8 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

more options

I have a few sites where I initially told Firefox not to save a password but now I do want that username/password saved. How do I make Firefox ask again to save the username/password info?

I've checked these items: Password save option is "on" There are no items in the password exceptions list

I have a few sites where I initially told Firefox not to save a password but now I do want that username/password saved. How do I make Firefox ask again to save the username/password info? I've checked these items: Password save option is "on" There are no items in the password exceptions list

All Replies (3)

more options

Hi dave1310, you might try removing the cookie for that site. Go to Preferences, Privacy, and then click Remove Individual cookies. You should be able to filter the cookies to find and remove ones from the site you're visiting. Then try visiting it again. Good luck!

more options

hello, the only place where this information would be stored is the exceptions list under options > security which you already have identified. if firefox doesn't offer to save the password entered, this can also be due to the site specifying in its source-codet hat the browser shouldn't save passwords. for more information see Usernames and passwords are not saved.

you could use an addon like the following to circumvent such restrictions: https://addons.mozilla.org/firefox/addon/remember-passwords

more options

You can inspect and manage the permissions for all domains on the about:permissions page.

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.


The website may be using autocomplete=off to prevent Firefox from saving and filling the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save names and passwords and other form data.