Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to recover old default profile and remove new default profile?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Jack643

more options

Due to power cut i wasn't able to shutdown my PC(windows 7). When i started it again i started it in safe mode as the i got the dialogue" Windows did not shutdown properly choose in which mode to start your PC.."

I chose safe mode and then restarted the PC normally. But when i started FF , it behaved as if it was the first time installed and all my settings were gone.

Opened the profile manager and it showed only 1 default profile where as i have 2(default and another profile). This new default profile is completely new.

I found my profile folder. It contains 3 Profiles. My earlier default and another one i had created. And the third profile is the new default one. How do i switch back to the earlier 2

Due to power cut i wasn't able to shutdown my PC(windows 7). When i started it again i started it in safe mode as the i got the dialogue" Windows did not shutdown properly choose in which mode to start your PC.." I chose safe mode and then restarted the PC normally. But when i started FF , it behaved as if it was the first time installed and all my settings were gone. Opened the profile manager and it showed only 1 default profile where as i have 2(default and another profile). This new default profile is completely new. I found my profile folder. It contains 3 Profiles. My earlier default and another one i had created. And the third profile is the new default one. How do i switch back to the earlier 2

Chosen solution

Hi! You could copy your old informations in your new profile (and since you had two old profiles you want to restore, you could create also another new profile for the second). It's mostly about copy-pasting between folders, more information here: Recovering important data from an old profile.

Information about how to create a new profile here: Use the Profile Manager to create and remove Firefox profiles.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

more options

Chosen Solution

Hi! You could copy your old informations in your new profile (and since you had two old profiles you want to restore, you could create also another new profile for the second). It's mostly about copy-pasting between folders, more information here: Recovering important data from an old profile.

Information about how to create a new profile here: Use the Profile Manager to create and remove Firefox profiles.

more options

That would not help me. As it doesn't completely restore all settings like(extensions)

I solved the problem by modifying the profiles.ini file

Thank you!