This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google translate website doesn't translate web, when a web link is pasted in the input window. Is there any solution?

more options

Currently using Firefox 21.0 Desktop version. Pasted a web link in the input window of Google Translate website. When clicked on translate button nothing happened. Could see a small window suggesting to use Chrome to avoid any problems. Don't know when this problem started but I could do translation using weblinks, a month before. Any suggestions

Currently using Firefox 21.0 Desktop version. Pasted a web link in the input window of Google Translate website. When clicked on translate button nothing happened. Could see a small window suggesting to use Chrome to avoid any problems. Don't know when this problem started but I could do translation using weblinks, a month before. Any suggestions

All Replies (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.