Facebook wont load, I tried everything....EVERYTHING!
I installed Firefox 22.0 on My PC and It did a great job as a browser.....BUT!! when I log in on FB the only thing that it shows up is my profile pic and this facebook title above and below is empty....no posts just a clear page.....I deleted the cookies and all but I just installed firefox so there wasnt much cookies and reset the firefox and all what the other people recommended but eventhough sometimes Fb load correctly.....which made me go wild I mean why FB opens randomly like this.....I didnt install any anti-virus programs yet and I disabled my Firewall.......Just Tell me what should I do....Thx
Chosen solution
Actually, you do not need an add-on to default Facebook to HTTPS. There is a setting for it on this page:
https://www.facebook.com/settings?tab=security
See attached screen shot.
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Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
Did this fix your problems? Please report back to us!
Thank you.
I tried but it didnt work... -_- Please someone help
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
I just tried that and didnt work either......and dude I told u that I've just installed fire fox......I barley have add-ons and cookies or history or cache.....I installed firefox and I immediately opened FB ....but nothing shows other than my tiny profile icon above and the the facebook on the upper left of the screen..... and the tab stops loading too...
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
- Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.
Now, a new tab containing your troubleshooting information should open.
- At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Application Basics
Name
Firefox
Version
22.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130618035212
browser.startup.homepage_override.mstone
22.0
dom.mozApps.used
true
extensions.lastAppVersion
22.0
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
46898
plugin.disable_full_page_plugin_for_types
application/pdf
plugin.importedState
true
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
Intel(R) G41 Express Chipset
Adapter Drivers
igxprd32
Adapter RAM
Unknown
Device ID
0x2e32
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (0.0.0.0)
Driver Date
2-23-2012
Driver Version
6.14.10.5402
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic
Vendor ID
0x8086
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) G41 Express Chipset)
AzureCanvasBackend
skia
AzureContentBackend
none
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.6
4.9.6
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0
Please check for updates to your graphics drivers.
Direct2D Enabled
Blocked for your graphics driver version.
I did Uptade my GPU driver but it didnt work.....tho facebook works on chrome and opera browser. but anyway I will post this it might help (some of my Pc's information)
System Information
Time of this report: 7/7/2013, 21:03:55
Machine name: X-PC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: Arabic)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 1790MB RAM
Page File: 315MB used, 3371MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)
Display Devices
Card name: Intel(R) G41 Express Chipset
Manufacturer: Intel Corporation
Chip type: Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2E32&SUBSYS_2E321849&REV_03
Display Memory: 1024.0 MB
Current Mode: 1024 x 768 (32 bit) (85Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.5420 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/28/2012 18:34:34, 58368 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 8/28/2012 18:34:34, 2019200 bytes
Device Identifier: {D7B78E66-6D72-11CF-D56E-380EA2C2CB35}
Vendor ID: 0x8086
Device ID: 0x2E32
SubSys ID: 0x2E321849
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run
also I will copy fire fox info again:
Application Basics
Name
Firefox
Version
22.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130618035212
browser.startup.homepage_override.mstone
22.0
dom.mozApps.used
true
extensions.lastAppVersion
22.0
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
46898
plugin.disable_full_page_plugin_for_types
application/pdf
plugin.importedState
true
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
Intel(R) G41 Express Chipset
Adapter Drivers
igxprd32
Adapter RAM
Unknown
Device ID
0x2e32
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (0.0.0.0)
Driver Date
7-23-2012
Driver Version
6.14.10.5420
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 9
Vendor ID
0x8086
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) G41 Express Chipset)
AzureCanvasBackend
skia
AzureContentBackend
none
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.6
4.9.6
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information, bookmarks and history.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
I did that......and I cleard my cache again after the update and the cookies too....I also started fire fox in safe mode but nah the same problem.....is it because of the fire fox version....I started to doubt.
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
Try creating a new profile, works for me.
Safe mode didnt help nor the profile method......Lol did my fire fox ditch FB or something lol I really want some help
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
You said that sometimes Facebook displays correctly, so that provides hope, even if it makes the problem more maddening.
When the page doesn't load fully:
- Does reloading the page (Ctrl+r or Ctrl+Shift+r) make any difference?
- Does Firefox show that it is waiting for a server (usually a note will appear at the lower left of the browser giving progress information)?
Did you install Firefox because you are having trouble accessing Facebook in Internet Explorer, or does Facebook work fine in IE?
this ctrl + r or ctrl + shift + r Didnt work also the FB page doesnt load afterwards........on the tab there is no spinning wheel just the FB Icon and below there is nothing either I also waited a lot and nothing happened.
and in fact I installed Fire fox cuz my IE didnt open facebook correctly the same problem in fact also One important question.....what are the chances of installing 2 different fire fox on one OS... I mean I have dual OS systems windows 7 & and XP after I installed win XP....this boot selection didnt show up....which made MY PC boot automatically to XP but that is not the problem.....I had fire fox installed on 7....and after I installed fire fox on XP.....I went to windows 7 drive and opened fire fox from there....to my surprise it opened (BTW FB OPENED Correctly there but not 100% correct)....next I tried opening fire fox...the mouse Icon changes to loading and then nothing happens....nothing opens even in the background...for me I think the problem isnt from outside the browser its in the browser (fire fox) and to be exact since that Fire fox opened FB correctly (but not 100% correct) then the problem is from this version....but u r the experts....so can u help :)
Modified by AbrahamX
I do not have any experience with dual boot systems. I assume each OS has its own independent set of user folders, so you have two separate Firefox personal settings (AKA Firefox profile) folders?
is my problem this complicated :(
Since IE has the identical issue on your XP system, it would make sense to consider external programs that could be affecting both browsers. These include filtering programs (parental control, privacy, firewall), proxy servers (whether for filtering, anonymizing, or security), possible problems with DNS servers, blocking entries in the Windows hosts file, etc.