This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I disable Optimum Online Search?

  • 9 replies
  • 5 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Kevin

more options

My default search engine is Google but everytime I do a search, the Optimum Online Search Page opens and shows a message that says something like "We could not find results for....". How can I disable the Optimum Online Search Engine? This does not happen when I use any other browser.

My default search engine is Google but everytime I do a search, the Optimum Online Search Page opens and shows a message that says something like "We could not find results for....". How can I disable the Optimum Online Search Engine? This does not happen when I use any other browser.

Chosen solution

There is no Firefox for Android Search bar

Optimum is your Internet Service Provider. You need to opt out of their DNS hijacking. https://www.optimum.net/pages/DNS.html

You will need to do this once for each browser that you use and whenever you clear your cookies.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (9)

more options

Are you trying to search from the address bar or the search bar ?

more options

From the address bar. But the addresss bar also doubles as the search bar, doesn't it? When I type something in the address bar and hit enter, the Optimum Online Search Page opens.

more options

Not necessarily. In Firefox, a search in the address bar brings up a result from your internet service provider. If you are looking for Chrome-like functionality in the address bar, you could install an add-on such as Omnibar. I use the search bar, it works good enough for me.

more options

Thank you for your reply. I tried installing Omni Bar but it isn't compatible with the latest version of Firefox. I guess I'll use Dolphin or Chrome until Mozilla fixes this problem.

more options

Content removed by a forum moderator. Please do not post links for paid for support sites even if they offer guidance on removal.

Also the link initially provided related to desktop installations. This thread relates to Firefox mobile on Android

Modified by John99

more options

Hi,

try

goto help -> restart with addons disabled.

Regards Deepak Krishnan P.R

more options

I am sorry but I am talking about Firefox for Android, not the regular desktop browser.

more options

I know on regular Firefox Desktop fromfx23 the search bar setting affects the address bar result, I do not know if it is the same on Firefox mobile on Android

more options

Chosen Solution

There is no Firefox for Android Search bar

Optimum is your Internet Service Provider. You need to opt out of their DNS hijacking. https://www.optimum.net/pages/DNS.html

You will need to do this once for each browser that you use and whenever you clear your cookies.