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FF was running fine. My cursor jumped out of the text box while i was typing and now no text box on FF will let me type in it? Help!

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Basically as above, i opened a new tab to search for an article and as i was typing the cursor jumped out of the box without my realising. I placed the cursor back in the box and started but no characters appeared. I tried the URL bar and again nothing. I opened Chrome and it worked fine so clearly something ive managed to do but i have no idea what!

I didn't use any shift, alt or ctrl buttons accidentally. I have tried shutting FF down and reopening but nothing. 

Can anyone help please?

As an addition, why does the cursor jump out like that?

Thanks

Basically as above, i opened a new tab to search for an article and as i was typing the cursor jumped out of the box without my realising. I placed the cursor back in the box and started but no characters appeared. I tried the URL bar and again nothing. I opened Chrome and it worked fine so clearly something ive managed to do but i have no idea what! I didn't use any shift, alt or ctrl buttons accidentally. I have tried shutting FF down and reopening but nothing. Can anyone help please? As an addition, why does the cursor jump out like that? Thanks

All Replies (3)

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Hello darrendons, try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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Some have reported that pressing F9+Windows one or more times has worked to fix issues with the keyboard not working.