This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox not displaying web page icons properly unless in safe-mode

  • 1 reply
  • 6 have this problem
  • 4 views
  • Paskiausią atsakymą parašė Andrew

GrahamPMW
GrahamPMW
more options

Hi. We are developing a website at the moment and unless I have FF in safe-mode some of the icons do not display properly. All other browsers work fine and it used to display in FF with no issues. The website is www.livingonmars.com and the icons are the 2 arrows in the top right hand corner of the slideshow. When in safe-mode I see both of the arrows. When started in normal mode I see the bottom half of the left arrow and the top half of the right arrow.

Hi. We are developing a website at the moment and unless I have FF in safe-mode some of the icons do not display properly. All other browsers work fine and it used to display in FF with no issues. The website is www.livingonmars.com and the icons are the 2 arrows in the top right hand corner of the slideshow. When in safe-mode I see both of the arrows. When started in normal mode I see the bottom half of the left arrow and the top half of the right arrow.

Chosen solution

In safe mode, hardware acceleration and add-ons are disabled. You may want to try to disable you add-ons one by one to see if that helps or you can disable hardware acceleration by performing the below:

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Chosen Solution

In safe mode, hardware acceleration and add-ons are disabled. You may want to try to disable you add-ons one by one to see if that helps or you can disable hardware acceleration by performing the below:

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles: