This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Wordpress 'Like' in comment section produces separate blank window

  • 3 replies
  • 5 have this problem
  • 9 views
  • Paskiausią atsakymą parašė DaveL

DaveL
DaveL
more options

Click on 'like' in comment section of post on WordPress producing blank window with the address shown below.

I have tried this in Maxthon & IE, and all is normal.

The blank window is a verification of some kind?? https://wordpress.com/public.api/connect/?action=verify&service=wordpress

Firefox 26 Win 8.1 Shockwave Flash 12.0 r0

  • NPWLPG
  • HPDetect

If by chance this is related to Flash, I am having no other Flash problems.

Click on 'like' in comment section of post on WordPress producing blank window with the address shown below. I have tried this in Maxthon & IE, and all is normal. The blank window is a verification of some kind?? https://wordpress.com/public.api/connect/?action=verify&service=wordpress Firefox 26 Win 8.1 Shockwave Flash 12.0 r0 * NPWLPG * HPDetect If by chance this is related to Flash, I am having no other Flash problems.

Chosen solution

u update ur firefox browser . irefox browser 27 available

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

Gaurav pareek
Gaurav pareek
more options

Chosen Solution

u update ur firefox browser . irefox browser 27 available

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
DaveL
DaveL Klausimą uždavęs asmuo
more options

Thank you for taking the time to reply.

Have tried each of your suggestions this morning but unfortunately still producing the same results.

Thanks!