Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Windows 7 and Microsoft Office installed a series of updates and now I cannot open hyperlinks in emails.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė Cindy

Cindy
Cindy
more options

After my system rebooted and I opened my emails in outlook, when I clicked on a hyperlink, it brought me no where. I did not get an error message. I went back in and set Firefox to my default program with all extensions and protocols for Firefox. However, when I click a hyperlink in an email, it still does not open in Firefox. What little trick has IE and Microsoft done now to change my system. Until I updated some files today, hyperlinks in emails opened in Firefox. Please Help. I hate IE!

After my system rebooted and I opened my emails in outlook, when I clicked on a hyperlink, it brought me no where. I did not get an error message. I went back in and set Firefox to my default program with all extensions and protocols for Firefox. However, when I click a hyperlink in an email, it still does not open in Firefox. What little trick has IE and Microsoft done now to change my system. Until I updated some files today, hyperlinks in emails opened in Firefox. Please Help. I hate IE!

Modified by Cindy

Chosen solution

Windows does not know that it should start Firefox to open those links. Try this first. Start IE (yes I know) and set it as the default browser. After close IE. Wait a few moments, then start Firefox. Then set FF as your default.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

FredMcD
FredMcD
more options

Chosen Solution

Windows does not know that it should start Firefox to open those links. Try this first. Start IE (yes I know) and set it as the default browser. After close IE. Wait a few moments, then start Firefox. Then set FF as your default.

Cindy
Cindy Klausimą uždavęs asmuo
more options

Thanks FredMcD... i actually am not sure what I did right but I think closing Firefox after I made the changes and restarting it, ultimately did the trick. Thanks for your help.