This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I enable password manager in windows 8.1?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė silman13205

more options

It worked on my new laptop with windows 8. After upgrading to windows 8.1 I cannot check the box to remember passwords. I am using firefox 27

It worked on my new laptop with windows 8. After upgrading to windows 8.1 I cannot check the box to remember passwords. I am using firefox 27

Chosen solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

See also:

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (3)

more options

Hello,

First you have two Adobe PDF Plug-In For Firefox and Netscape installed in your computer:

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1

So, try access the password managerin safe mode:

This can happens because a file is corrupted, try create a new perfil:

Also:

more options

Chosen Solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

See also:

more options

Thank you cor-el. That solved my problem.