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Have MacBook Pro 10.9.2, get asked for masterpw frequently

  • 1 reply
  • 1 has this problem
  • 6 views
  • Paskiausią atsakymą parašė Wesley Branton

stevefe
stevefe
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I have latest version of FF and MacBook Pro 10.9.2. Recently had major key chain problems and worked a lot with Apple to solve them. Now all is well but…. I am now frequently asked to enter my master password when I am in FF; this has never happened before. For example, when I go to Amazon, a window opens asking for the master pw. In some cases, this is not a big deal because I can cancel the request and my key chain will get me into the site. In other cases, my key chain does not work if I cancel the request for the MPW and I have to enter my access information. I asked Apple support about this, and they said to contact Mozilla.

I have latest version of FF and MacBook Pro 10.9.2. Recently had major key chain problems and worked a lot with Apple to solve them. Now all is well but…. I am now frequently asked to enter my master password when I am in FF; this has never happened before. For example, when I go to Amazon, a window opens asking for the master pw. In some cases, this is not a big deal because I can cancel the request and my key chain will get me into the site. In other cases, my key chain does not work if I cancel the request for the MPW and I have to enter my access information. I asked Apple support about this, and they said to contact Mozilla.

All Replies (1)

Wesley Branton
Wesley Branton
more options

This feature can be turned off.
To turn it off, please follow these steps:

  • Open the Firefox Options
  • Select the Security tab
  • Uncheck Use master password
  • Click Ok

This should turn off the feature.