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I've lost reload icon and all captions with icons. Help.

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I installed a Mozy update, restarted, and found that firefox had lost the captions with the icons, the reload icon altogether. The customize box covers nearly the whole page and doesn't include as much as it used to. My Autofill is gone. And there is not Navigation Bar listed int the toolbars box.

I installed a Mozy update, restarted, and found that firefox had lost the captions with the icons, the reload icon altogether. The customize box covers nearly the whole page and doesn't include as much as it used to. My Autofill is gone. And there is not Navigation Bar listed int the toolbars box.

Chosen solution

Did you just move from Firefox Beta 28.0 to Firefox Beta 29.0? What you are experiencing is the new "Australis" user interface.

On first run, Firefox 29 should present a tour orienting you to the toolbar and menu bar changes. If that didn't run, perhaps there is a way to trigger it again? (I haven't tried it myself.)

If you prefer the familiar user interface of Firefox 28.0, you can install the "release" version in place of the beta version. A backup might be a good idea, but you don't need to remove the beta.

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Chosen Solution

Did you just move from Firefox Beta 28.0 to Firefox Beta 29.0? What you are experiencing is the new "Australis" user interface.

On first run, Firefox 29 should present a tour orienting you to the toolbar and menu bar changes. If that didn't run, perhaps there is a way to trigger it again? (I haven't tried it myself.)

If you prefer the familiar user interface of Firefox 28.0, you can install the "release" version in place of the beta version. A backup might be a good idea, but you don't need to remove the beta.

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You can check for problems caused by a corrupted localstore.rdf file.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem