This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

on my website, shoeking.ca , the shopping cart does not work even though it functions perfectly on IE.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Paskiausią atsakymą parašė cor-el

shoeking
shoeking
more options

Specifically, the products wanted appear in the shopcart but the shopcart becomes empty when the checkout page comes up (that is the contents of the shopping cart do not transfer to the checkout page). This issue does not occur when using internet explorer. Out of 12 different browsers about half behave as IE (they function OK) and the other half behave as Firefox. This problem is easily reproducible on my website http://shoeking.ca

Specifically, the products wanted appear in the shopcart but the shopcart becomes empty when the checkout page comes up (that is the contents of the shopping cart do not transfer to the checkout page). This issue does not occur when using internet explorer. Out of 12 different browsers about half behave as IE (they function OK) and the other half behave as Firefox. This problem is easily reproducible on my website http://shoeking.ca

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox doesn't send the cookies to the checkout page and that causes the shopcart to be empty.
This is probably a cross domain issue or switching from an open (insecure) http connection to a secure https connection.
I do not know what is wrong in this case.