This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why firfox freezes out my macbook

  • 1 reply
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Moses

more options

Hi folks. Im a bit pissed of, because some minutes before was the tenth time when the fiefoz totally killed my mac. Usully the site I browse includes flash or javascript when it freezes out. But why? I am using firefox since the first version(2002) but now I started to feel that started to run out of my loyailty and tolerantion. Is there any way to solve this problem or I have to choose a new browser?

I have a macbook pro 2013, i7, 8Gig ram...

Please help me.

(Sent from my phone (not iPhone) beacuse of my mac is frozen..)

Hi folks. Im a bit pissed of, because some minutes before was the tenth time when the fiefoz totally killed my mac. Usully the site I browse includes flash or javascript when it freezes out. But why? I am using firefox since the first version(2002) but now I started to feel that started to run out of my loyailty and tolerantion. Is there any way to solve this problem or I have to choose a new browser? I have a macbook pro 2013, i7, 8Gig ram... Please help me. (Sent from my phone (not iPhone) beacuse of my mac is frozen..)

All Replies (1)

more options

You can try to disable hardware acceleration to see if that helps at all:
To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.