This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

youtube videos do not work properly using firefox

  • 4 replies
  • 4 have this problem
  • 3 views
  • Paskiausią atsakymą parašė cor-el

more options

...they work fine with another browzer. The videos are shakey and jumpy. What to do?! Thanks

...they work fine with another browzer. The videos are shakey and jumpy. What to do?! Thanks

All Replies (4)

more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

more options

Note that the OP is on Mac, so this would be Firefox > Preferences

See also:

more options

I did un-check “hardware Acceleration” in preferences and restarted firefox. what more can I do?



Thanks

more options

Is this only a problem with (YouTube) videos?

You can try to disable hardware acceleration in the Flash plugin.