Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When opening a new window, it automatically loads last pop-up (?) content and I am unable to type in address bar or open a new tab in the new window.

  • 7 valiny
  • 2 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i cor-el

more options

I don't know if they're technically pop-up windows (for example, if you do a search on kayak.com, it will automatically open a new priceline.com window with the results of the search), but this happens with pop-up blocker on or off. Other examples are a small info window from a financial or .edu site that opens up saying a session is about to expire, or answering an FAQ (with the exception of the priceline example, these windows don't have an address bar or display a URL). Anyway, after these windows are closed, if I try to open a new window, it will automatically load the content of that "pop-up". Whenever it does this, I am unable to type in the address bar or open a new tab in that window.

How do I fix this? All I want is to open a new window that's blank, not load prior content.

I don't know if they're technically pop-up windows (for example, if you do a search on kayak.com, it will automatically open a new priceline.com window with the results of the search), but this happens with pop-up blocker on or off. Other examples are a small info window from a financial or .edu site that opens up saying a session is about to expire, or answering an FAQ (with the exception of the priceline example, these windows don't have an address bar or display a URL). Anyway, after these windows are closed, if I try to open a new window, it will automatically load the content of that "pop-up". Whenever it does this, I am unable to type in the address bar or open a new tab in that window. How do I fix this? All I want is to open a new window that's blank, not load prior content.

Vahaolana nofidina

No, I just realized that I was holding Shift-Command-N rather than Command-N

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (7)

more options

Also, I am able to click links within the new window and even type in open fields in the new window, just not the address bar.

more options

Your System Details shows;

Installed Plug-ins

Version 5.3.1.18536 Version 5.4.1.18709

This could be two versions of the same program.

more options

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then General.

There are two settings;

  • When Firefox Starts

When the browser is started, what page do you want to display. Many of us choose Show My Home Page.

  • Home Page

When a new page is opened, what do you want displayed.

  1. Use Current Page. Use what ever page(s) are open at that time.
  2. Use Bookmark
  3. Restore To Default. about:home shows a Mozilla page with tools.

You can use any of these that you wish;

about:home (Firefox default home page), about:newtab (shows the sites most visited), about:blank (a blank page),

or you can enter any web page or about: page you want.

more options

Currently, my setting for "When Firefox starts" is Show my windows and tabs from last time.

My home page is blank.

I just changed the start setting to Show my home page, and changed my home page to a search engine.

I just opened a new window, and it loaded content from the most recent "pop-up", which happened to be a mailing label from Amazon.

more options

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Windows > Start > Control Panel > Uninstall Programs. (Mac: Open the "Applications" folder) Go thru the list and use a web search to check any that you don't know what they are.

Troubleshoot Firefox Issues Caused By Malware {web link}

more options

Vahaolana Nofidina

No, I just realized that I was holding Shift-Command-N rather than Command-N

more options

Command-Shift-N is the key sequence to reopen the last closed window.