Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Lightning install procedure does nothing, provides no feedback

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i mdoell

more options

I'm trying to install lightning 2.6.5 on thunderbird 24.5 (compatible).

When I select "Install Add-on From File", choose the "lightning-2.6.5-sm+tb-linux.xpi" file and click "open" the dialog closes. And nothing. The calendar is not installed. No message appears. Restarting thunderbird changes nothing.

I've tried rm'ing configurations.ini and the extensions.* files form .thunderbird/garbledLetters/ but it hasn't helped. Any ideas? (RHELS 6.3)

I'm trying to install lightning 2.6.5 on thunderbird 24.5 (compatible). When I select "Install Add-on From File", choose the "lightning-2.6.5-sm+tb-linux.xpi" file and click "open" the dialog closes. And nothing. The calendar is not installed. No message appears. Restarting thunderbird changes nothing. I've tried rm'ing configurations.ini and the extensions.* files form .thunderbird/garbledLetters/ but it hasn't helped. Any ideas? (RHELS 6.3)

Vahaolana nofidina

have you tried simply going into the add-ons and typing Lightning into the search box, pressing enter and selecting the install button on the entry that search returns? XPI file are not a good way to install add-ons anymore.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (3)

more options

Vahaolana Nofidina

have you tried simply going into the add-ons and typing Lightning into the search box, pressing enter and selecting the install button on the entry that search returns? XPI file are not a good way to install add-ons anymore.

more options

Aha. I cannot install add-ons through the search bar either. I could let an add-on search (or the "Get Add-ons" tab) load all day; it'll stay "Loading..." until the cows come home. If I *could* install that way, it may well fix the problem, however, I don't think it causes the problem. When I was running tb ERS 17, I had the same "Loading..." problem, but I could install through XPI files.

more options

You sir, are a genius, a gentlemen, a scholar. Your post led me to Why does 'Get Add-Ons' hang on 'Loading'?. rm addons.sqlite => "Get Add-ons" works Get Lightning works.

Thank you.