This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

where do i use my sync key?

  • 2 valiny
  • 17 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

more options

So Firefox updated their sync system to no longer need a sync key i guess. I still have all my data locked up and I have my sync key but since the update, I cant figure out how to unlock it using my sync key. My question is, where do I go to get all my data back using my sync key? I need a url or some kind of link cuz it's no where I can find it.

So Firefox updated their sync system to no longer need a sync key i guess. I still have all my data locked up and I have my sync key but since the update, I cant figure out how to unlock it using my sync key. My question is, where do I go to get all my data back using my sync key? I need a url or some kind of link cuz it's no where I can find it.

Vahaolana nofidina

You would have to install a Firefox 28 version if you want to access data stored in a Sync account that used the old Sync version.

You can update again to the current Firefox 30 release once you have restored your sync data.


Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options
more options

Vahaolana Nofidina

You would have to install a Firefox 28 version if you want to access data stored in a Sync account that used the old Sync version.

You can update again to the current Firefox 30 release once you have restored your sync data.