We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I click on the + sign, I do not get another tab even though an additional tab WILL open if, for example, I click on a link in an e-mail or on a site.

  • 4 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Arjay70

Arjay70
Arjay70
more options

Before the latest upgrade, I could open a new tab by clicking on the + to the right of any open tabs. No more. Nothing happens. If I click on a link in an e-mail or on a website, however, a new tab will open. For example, if I get an e-mail from Facebook that says someone has posted and I click the link, I will get a new tab opened and Facebook will be there. Then I have both tabs open and can navigate on either with no problem. If I then click on the + sign, nothing at all happens. I am perfectly able to open Safari with Firefox running, and I can get multiple tabs going there with no effect on Firefox. That is, I can go back and forth.

I am grateful for any help! Thank you.

Before the latest upgrade, I could open a new tab by clicking on the + to the right of any open tabs. No more. Nothing happens. If I click on a link in an e-mail or on a website, however, a new tab will open. For example, if I get an e-mail from Facebook that says someone has posted and I click the link, I will get a new tab opened and Facebook will be there. Then I have both tabs open and can navigate on either with no problem. If I then click on the + sign, nothing at all happens. I am perfectly able to open Safari with Firefox running, and I can get multiple tabs going there with no effect on Firefox. That is, I can go back and forth. I am grateful for any help! Thank you.

Vahaolana nofidina

Get rid of this extension. Produtools Manuals 2.1 Community Toolbar 3.21.0.1

Community Toolbar extensions are known to cause that in Firefox 30.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Vahaolana Nofidina

Get rid of this extension. Produtools Manuals 2.1 Community Toolbar 3.21.0.1

Community Toolbar extensions are known to cause that in Firefox 30.

Arjay70
Arjay70 Tompon'ny fanontaniana
more options

I cannot find that anywhere to delete it. Where do I look? I looked in the add-ons but see only ads there for ones to add-on.

Thanks.

FredMcD
FredMcD
more options

Extensions 

   Produtools Manuals 2.1 Community Toolbar 3.21.0.1 ({b2bf7b3f-bf0b-4c48-aec6-f92c51be63e1})

Open the Add-ons Manager by Pressing the Alt or F10 key to bring up the tool bar. Followed by; Tools > Add-ons.

Hot key; <Control> (Mac: <Command>) <Shift> A)

On the left side of the page, select Extensions.

Arjay70
Arjay70 Tompon'ny fanontaniana
more options

THANK YOU! DIDN'T SEE WHERE THE EXTENSIONS WERE THE FIRST TIME. GOOD THING THAT BUTTON WASN'T A SNAKE.