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When opening a Word document... an option box displays which I placed a check to 'Do this automatically...' but when redoing same process... option box display.

wgalang
wgalang
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We're using EBS application that has a option to open/create download Word document. When we use Firefox v30 to open a Word document, a option box displays to inform where the document is to be open and/or save and a check box which is unmarked... which states... 'Do this automatically for files like this from now on'. I've checked the box and clicked 'OK'. I also checked Firefox options to the application and I checked and verified the Word document settings to 'default'. What happens after re-checking the process to open a Word document... the same open option box displays again... the check box is engage though. I would think that after selecting the box... this display box will not display but directly open the Word document. Please let me know if there is another setting or suggestion.

Thanks,

Wil

We're using EBS application that has a option to open/create download Word document. When we use Firefox v30 to open a Word document, a option box displays to inform where the document is to be open and/or save and a check box which is unmarked... which states... 'Do this automatically for files like this from now on'. I've checked the box and clicked 'OK'. I also checked Firefox options to the application and I checked and verified the Word document settings to 'default'. What happens after re-checking the process to open a Word document... the same open option box displays again... the check box is engage though. I would think that after selecting the box... this display box will not display but directly open the Word document. Please let me know if there is another setting or suggestion. Thanks, Wil

All Replies (1)

Gingerbread Man
Gingerbread Man
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The server must

  • Send the correct Content-Type header (e.g. application/msword MIME type).
  • Not send the Content-Disposition: attachment header.

You can use the Web Console to examine the response headers for the file request in question and see if the above two conditions are met.

If they're not, the workarounds are the Force Content-Type and InlineDisposition add-ons, respectively. I don't know if Force Content-Type still works though.