This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why Are All Downloads Hanging Up at 1 Second?

  • 7 valiny
  • 27 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i seriousmods

more options

For some reason, everything I've attempted to download today using Firefox has hung up at 1 second.

This applies to all files from multiple download locations. Some of the files do appear to be downloading anyways, but in the browser, they aren't finishing.

I also can't cancel the downloads, cause when I hit the X, it just pauses the download.

Once paused, I can't resume it in any way. The only way to stop it is by closing Firefox completely, reopening and cancelling the download immediately.

I have tried downloading using IE, and it worked, but nothing on Firefox has fully worked, including in safe mode.

Any ideas?

For some reason, everything I've attempted to download today using Firefox has hung up at 1 second. This applies to all files from multiple download locations. Some of the files do appear to be downloading anyways, but in the browser, they aren't finishing. I also can't cancel the downloads, cause when I hit the X, it just pauses the download. Once paused, I can't resume it in any way. The only way to stop it is by closing Firefox completely, reopening and cancelling the download immediately. I have tried downloading using IE, and it worked, but nothing on Firefox has fully worked, including in safe mode. Any ideas?

Vahaolana nofidina

If you install a beta version then you move to the beta update channel as you can see in Help > About. The way to switch the update channel is to uninstall the current version and install the full version of the current Firefox release. Make sure NOT to remove your personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data. Note that you may run into problems with stored passwords if you would revert to Firefox 31 in that profile and would save a new password and update next week to Firefox 32 when it gets released (Firefox 32 uses logins.json instead of signons.sqlite).

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (7)

more options

That is unfortunately a regression bug in the current Firefox 32 beta 9.

You can create/modify this String pref on the about:config page:

browser.safebrowsing.appRepURL = https://sb-ssl.google.com/safebrowsing/clientreport/download?key=%GOOGLE_API_KEY%
  • Bug 1057764 - Download Manager regression in FF32 beta 9 update

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

more options

Ok, so I guess I'll just wait till an update comes to fix it.

Thanks!

more options

For the time being, while an update is in the works, is there a way 1. to revert to a fully functional version of Firefox, and 2. to stop Firefox from updating to the latest beta every time a new one comes out?

Thanks.

more options

1. The next Beta version was released yesterday - 32 RC1, the Release Candidate 2. If you don't want to "test" the Beta version, why use it? You would be better off using the Release version, which is currently Firefox 31.

more options

Ok, so redownload from the Firefox main site, and I should be good to go?

more options

Vahaolana Nofidina

If you install a beta version then you move to the beta update channel as you can see in Help > About. The way to switch the update channel is to uninstall the current version and install the full version of the current Firefox release. Make sure NOT to remove your personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data. Note that you may run into problems with stored passwords if you would revert to Firefox 31 in that profile and would save a new password and update next week to Firefox 32 when it gets released (Firefox 32 uses logins.json instead of signons.sqlite).

more options

Perfect!

That's the answer I needed.

Thanks a bunch for the help.

I love Firefox, and install on just about every computer I use whether at home, work, or school, so I want to keep using it.

Thanks. :)