Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Problem: Ads being blocked on only one site

  • 8 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i loondance

more options

Nothing I do seems to allow ads from https:\\gameknot.com. I whitelisted this site in Adblock Plus, which is my only ad blocking utility, and whitelisting other sites seems to allow ads properly. Then I disabled Adblock Plus completely without success. I seem to be able to see all of the ads from this site when I log in using Chrome. So, it seems like Adblock plus might not be the problem.

Any advice is appreciated.

Nothing I do seems to allow ads from https:\\gameknot.com. I whitelisted this site in Adblock Plus, which is my only ad blocking utility, and whitelisting other sites seems to allow ads properly. Then I disabled Adblock Plus completely without success. I seem to be able to see all of the ads from this site when I log in using Chrome. So, it seems like Adblock plus might not be the problem. Any advice is appreciated.

Vahaolana nofidina

It looks like this is not a Firefox problem after all. Occasionally in FF I do see some Flash and I just noticed that Chrome is also displaying ads from this site erratically.

Thanks for the help.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (8)

more options

You could try the site in Firefox's Safe Mode to rule out potential blocking by ALL of your extensions. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

more options

Thanks. There was no change. I only use 5 add ons and the non-Adblock Plus ones would be unlikely culprits anyway. I don't even see placeholders for the ads from this site. Once, while trying to whitelist this site, I did see some Flash in a banner ad on one page, but that change did not persist.

more options

You can open the Web Console (Firefox/Tools > Web Developer). Check on the Network tab if any content is blocked and has a file size 0 (zero).

more options

Thanks. Every file listed under the Network tab has a positive size.

more options

Are you forcing the site to a secure connection? It's possible in that case that the way ads are embedded is triggering a mixed content block. Typically you would see a "shield" icon at the left of the address in that case.

Edit: Or maybe the site doesn't show ads when you use HTTPS because it assumes you are logged in?

Novain'i jscher2000 - Support Volunteer t@

more options

Vahaolana Nofidina

It looks like this is not a Firefox problem after all. Occasionally in FF I do see some Flash and I just noticed that Chrome is also displaying ads from this site erratically.

Thanks for the help.

more options

It is a secure connection but I don't see a shield icon. The site does distinguish between types of memberships though. My membership is supposed to see ads. Right now, I am able to see some Flash in FF and Chrome. Other content is being displayed erratically in Chrome. For example, in Chrome, I clicked on an entirely blank area and the ad in that area, as well as the banner, suddenly became visible. However, that trick hasn't worked again.

more options

IE -- yes, it came to that -- seems to show almost all of the ads but, like Chrome, there is a lot of flickering in the placeholders before the images are finally loaded.