This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Since about two weeks the right click doesn't work in firefox, how do i resolve this?

  • 7 valiny
  • 11 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i PAMOHOB

more options

I always used the Nightly version of Firefox, so I figured it was a bug in the new update. But by now I completely removed Nightly, and installed the normal Firefox, but still nothing happens after rightclicking in the screen > in, e.g. the bookmark toolbar it does work properly, but not anywhere while browsing!


Application Basics


Name: Firefox Version: 32.0.3 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:32.0) Gecko/20100101 Firefox/32.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Download YouTube Videos as MP4 Version: 1.7.28 Enabled: true ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060}

Name: DownThemAll! Version: 2.0.17 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: Empty Cache Button Version: 2.7 Enabled: true ID: {4cc4a13b-94a6-7568-370d-5f9de54a9c7f}

Name: SoundCloud Downloader - Technowise Version: 0.87 Enabled: true ID: {c8d3bc80-0810-4d21-a2c2-be5f2b2832ac}

Name: Troubleshooter Version: 1.1a Enabled: true ID: troubleshooter@mozilla.org

Name: avast! Online Security Version: 9.0.2021.112 Enabled: false ID: wrc@avast.com

Name: F.B. Purity - Cleans Up Facebook Version: 9.3.2 Enabled: false ID: fbp@fbpurity.com

Name: gTranslate Version: 0.9 Enabled: false ID: {aff87fa2-a58e-4edd-b852-0a20203c1e17}

Name: Lightbeam Version: 1.0.10.2 Enabled: false ID: jid1-F9UJ2thwoAm5gQ@jetpack

Name: TinEye Reverse Image Search Version: 1.1 Enabled: false ID: tineye@ideeinc.com

Graphics


Adapter Description: ASUS AH3650 Series Adapter Drivers: atiumdag atiumdva atitmmxx Adapter RAM: Unknown ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 Device ID: 0x9596 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. DirectWrite Enabled: false (6.2.9200.16492) Driver Date: 1-9-2008 Driver Version: 8.452.0.0 GPU #2 Active: false GPU Accelerated Windows: 0/2 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. Vendor ID: 0x1002 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: false browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140923175406 browser.startup.homepage_override.mstone: 32.0.3 browser.tabs.remote.autostart: true dom.mozApps.used: true extensions.lastAppVersion: 32.0.3 font.internaluseonly.changed: false font.name.sans-serif.x-western: Cambria font.name.serif.x-western: Cambria gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 keyword.URL: https://www.google.com/search layers.acceleration.disabled: true media.gmp-gmpopenh264.lastUpdate: 1405814443 media.gmp-gmpopenh264.path: C:\Users\Ramon\AppData\Roaming\Mozilla\Firefox\Profiles\cflwd3c1.default\gmp-gmpopenh264 media.gmp-gmpopenh264.version: 1.0 media.gmp-manager.lastCheck: 1411894750 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1411894888 places.history.expiration.transient_current_max_pages: 33538 plugin.disable_full_page_plugin_for_types: application/pdf,application/vnd.fdf plugin.importedState: true plugin.state.npezffpi: 0 plugin.state.npovshelper: 0 print.printer_Foxit_Reader_PDF_Printer.print_bgcolor: false print.printer_Foxit_Reader_PDF_Printer.print_bgimages: false print.printer_Foxit_Reader_PDF_Printer.print_colorspace: print.printer_Foxit_Reader_PDF_Printer.print_command: print.printer_Foxit_Reader_PDF_Printer.print_downloadfonts: false print.printer_Foxit_Reader_PDF_Printer.print_duplex: 1515870810 print.printer_Foxit_Reader_PDF_Printer.print_edge_bottom: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_left: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_right: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_top: 0 print.printer_Foxit_Reader_PDF_Printer.print_evenpages: true print.printer_Foxit_Reader_PDF_Printer.print_footercenter: print.printer_Foxit_Reader_PDF_Printer.print_footerleft: &PT print.printer_Foxit_Reader_PDF_Printer.print_footerright: &D print.printer_Foxit_Reader_PDF_Printer.print_headercenter: print.printer_Foxit_Reader_PDF_Printer.print_headerleft: &T print.printer_Foxit_Reader_PDF_Printer.print_headerright: &U print.printer_Foxit_Reader_PDF_Printer.print_in_color: true print.printer_Foxit_Reader_PDF_Printer.print_margin_bottom: 0.5 print.printer_Foxit_Reader_PDF_Printer.print_margin_left: 0.5 print.printer_Foxit_Reader_PDF_Printer.print_margin_right: 0.5 print.printer_Foxit_Reader_PDF_Printer.print_margin_top: 0.5 print.printer_Foxit_Reader_PDF_Printer.print_oddpages: true print.printer_Foxit_Reader_PDF_Printer.print_orientation: 0 print.printer_Foxit_Reader_PDF_Printer.print_page_delay: 50 print.printer_Foxit_Reader_PDF_Printer.print_paper_data: 9 print.printer_Foxit_Reader_PDF_Printer.print_paper_height: 11.00 print.printer_Foxit_Reader_PDF_Printer.print_paper_name: print.printer_Foxit_Reader_PDF_Printer.print_paper_size_type: 0 print.printer_Foxit_Reader_PDF_Printer.print_paper_size_unit: 1 print.printer_Foxit_Reader_PDF_Printer.print_paper_width: 8.50 print.printer_Foxit_Reader_PDF_Printer.print_plex_name: print.printer_Foxit_Reader_PDF_Printer.print_resolution: 1515870810 print.printer_Foxit_Reader_PDF_Printer.print_resolution_name: print.printer_Foxit_Reader_PDF_Printer.print_reversed: false print.printer_Foxit_Reader_PDF_Printer.print_scaling: 1.00 print.printer_Foxit_Reader_PDF_Printer.print_shrink_to_fit: false print.printer_Foxit_Reader_PDF_Printer.print_to_file: false print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_bottom: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_left: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_right: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1411212643

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6

NSS Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC

NSSSMIME Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC

NSSSSL Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC

NSSUTIL Expected minimum version: 3.16.5 Version in use: 3.16.5

Experimental Features


I always used the Nightly version of Firefox, so I figured it was a bug in the new update. But by now I completely removed Nightly, and installed the normal Firefox, but still nothing happens after rightclicking in the screen > in, e.g. the bookmark toolbar it does work properly, but not anywhere while browsing! Application Basics ------------------ Name: Firefox Version: 32.0.3 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:32.0) Gecko/20100101 Firefox/32.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Download YouTube Videos as MP4 Version: 1.7.28 Enabled: true ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060} Name: DownThemAll! Version: 2.0.17 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Name: Empty Cache Button Version: 2.7 Enabled: true ID: {4cc4a13b-94a6-7568-370d-5f9de54a9c7f} Name: SoundCloud Downloader - Technowise Version: 0.87 Enabled: true ID: {c8d3bc80-0810-4d21-a2c2-be5f2b2832ac} Name: Troubleshooter Version: 1.1a Enabled: true ID: troubleshooter@mozilla.org Name: avast! Online Security Version: 9.0.2021.112 Enabled: false ID: wrc@avast.com Name: F.B. Purity - Cleans Up Facebook Version: 9.3.2 Enabled: false ID: fbp@fbpurity.com Name: gTranslate Version: 0.9 Enabled: false ID: {aff87fa2-a58e-4edd-b852-0a20203c1e17} Name: Lightbeam Version: 1.0.10.2 Enabled: false ID: jid1-F9UJ2thwoAm5gQ@jetpack Name: TinEye Reverse Image Search Version: 1.1 Enabled: false ID: tineye@ideeinc.com Graphics -------- Adapter Description: ASUS AH3650 Series Adapter Drivers: atiumdag atiumdva atitmmxx Adapter RAM: Unknown ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 Device ID: 0x9596 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. DirectWrite Enabled: false (6.2.9200.16492) Driver Date: 1-9-2008 Driver Version: 8.452.0.0 GPU #2 Active: false GPU Accelerated Windows: 0/2 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. Vendor ID: 0x1002 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: false browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140923175406 browser.startup.homepage_override.mstone: 32.0.3 browser.tabs.remote.autostart: true dom.mozApps.used: true extensions.lastAppVersion: 32.0.3 font.internaluseonly.changed: false font.name.sans-serif.x-western: Cambria font.name.serif.x-western: Cambria gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 keyword.URL: https://www.google.com/search layers.acceleration.disabled: true media.gmp-gmpopenh264.lastUpdate: 1405814443 media.gmp-gmpopenh264.path: C:\Users\Ramon\AppData\Roaming\Mozilla\Firefox\Profiles\cflwd3c1.default\gmp-gmpopenh264 media.gmp-gmpopenh264.version: 1.0 media.gmp-manager.lastCheck: 1411894750 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1411894888 places.history.expiration.transient_current_max_pages: 33538 plugin.disable_full_page_plugin_for_types: application/pdf,application/vnd.fdf plugin.importedState: true plugin.state.npezffpi: 0 plugin.state.npovshelper: 0 print.printer_Foxit_Reader_PDF_Printer.print_bgcolor: false print.printer_Foxit_Reader_PDF_Printer.print_bgimages: false print.printer_Foxit_Reader_PDF_Printer.print_colorspace: print.printer_Foxit_Reader_PDF_Printer.print_command: print.printer_Foxit_Reader_PDF_Printer.print_downloadfonts: false print.printer_Foxit_Reader_PDF_Printer.print_duplex: 1515870810 print.printer_Foxit_Reader_PDF_Printer.print_edge_bottom: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_left: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_right: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_top: 0 print.printer_Foxit_Reader_PDF_Printer.print_evenpages: true print.printer_Foxit_Reader_PDF_Printer.print_footercenter: print.printer_Foxit_Reader_PDF_Printer.print_footerleft: &PT print.printer_Foxit_Reader_PDF_Printer.print_footerright: &D print.printer_Foxit_Reader_PDF_Printer.print_headercenter: print.printer_Foxit_Reader_PDF_Printer.print_headerleft: &T print.printer_Foxit_Reader_PDF_Printer.print_headerright: &U print.printer_Foxit_Reader_PDF_Printer.print_in_color: true print.printer_Foxit_Reader_PDF_Printer.print_margin_bottom: 0.5 print.printer_Foxit_Reader_PDF_Printer.print_margin_left: 0.5 print.printer_Foxit_Reader_PDF_Printer.print_margin_right: 0.5 print.printer_Foxit_Reader_PDF_Printer.print_margin_top: 0.5 print.printer_Foxit_Reader_PDF_Printer.print_oddpages: true print.printer_Foxit_Reader_PDF_Printer.print_orientation: 0 print.printer_Foxit_Reader_PDF_Printer.print_page_delay: 50 print.printer_Foxit_Reader_PDF_Printer.print_paper_data: 9 print.printer_Foxit_Reader_PDF_Printer.print_paper_height: 11.00 print.printer_Foxit_Reader_PDF_Printer.print_paper_name: print.printer_Foxit_Reader_PDF_Printer.print_paper_size_type: 0 print.printer_Foxit_Reader_PDF_Printer.print_paper_size_unit: 1 print.printer_Foxit_Reader_PDF_Printer.print_paper_width: 8.50 print.printer_Foxit_Reader_PDF_Printer.print_plex_name: print.printer_Foxit_Reader_PDF_Printer.print_resolution: 1515870810 print.printer_Foxit_Reader_PDF_Printer.print_resolution_name: print.printer_Foxit_Reader_PDF_Printer.print_reversed: false print.printer_Foxit_Reader_PDF_Printer.print_scaling: 1.00 print.printer_Foxit_Reader_PDF_Printer.print_shrink_to_fit: false print.printer_Foxit_Reader_PDF_Printer.print_to_file: false print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_bottom: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_left: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_right: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1411212643 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6 NSS Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC NSSSMIME Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC NSSSSL Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC NSSUTIL Expected minimum version: 3.16.5 Version in use: 3.16.5 Experimental Features ---------------------

Vahaolana nofidina

Are you still using the same profile folder that you used with the Nightly build (35.0a1)?

If you do then you should create a new profile.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

With downgrading from a possibly unstable Nightly build you should even be more restrictive with what to recover.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (7)

more options

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Also, you may want to consider a new Profile for the Firefox 32 Release version. Reverting versions the Profile is used with can or will cause other problems with Firefox. Updates are intended to "progress", not revert.

more options

The mouse works correctly outside of Firefox, Yes?

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

more options

both didn't help. I disabled the add-ons, only four of seven installed add-ons were enabled anyway, this didn't help. I started in safe-mode also same problem persists!

more options

yes, even in the bookmark toolbar, right-clicking works normally. But not on any site I visited. I suspected flashplayer, completely uninstalled and re-installed it already, including reboot before re-install, and a cleaning of temp and ram etc.

more options

Open the add-ons manager and disable Everything, including plugins.

more options

Vahaolana Nofidina

Are you still using the same profile folder that you used with the Nightly build (35.0a1)?

If you do then you should create a new profile.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

With downgrading from a possibly unstable Nightly build you should even be more restrictive with what to recover.

more options

Thanks, creating a new profile solved the problem