We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I just changed email addresses. TB keeps forwarding copies of emails to new address to the old one

  • 3 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i christ1

more options

I can't find a place where TB directs emails in any account to a default account. Having just changed email addresses. I have have two accounts in my TB program. For each email I receive, at either account, I get a message saying it was forwarded to the old account and is undeliverable, since the isp has shut down that account. How do I change or delete that automatic forwarding? I have not deleted that account from my TB list yet, since I am still working through the files left there to decide whether to move or delete the individual emails. Will simply deleting that old account solve the problem?

I can't find a place where TB directs emails in any account to a default account. Having just changed email addresses. I have have two accounts in my TB program. For each email I receive, at either account, I get a message saying it was forwarded to the old account and is undeliverable, since the isp has shut down that account. How do I change or delete that automatic forwarding? I have not deleted that account from my TB list yet, since I am still working through the files left there to decide whether to move or delete the individual emails. Will simply deleting that old account solve the problem?

Vahaolana nofidina

You'll need to login to your account via browser and check the settings for your account. There is no such thing as a 'Thunderbird account'. Thunderbird is an email client you use to retrieve mail from an account you setup with your email provider.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

It's probably not Thunderbird forwarding the messages. Check whether you setup automatic forwarding on the server.

more options

I don't find anywhere to set up or click on forwarding on any of the server sections of either of my other TB accounts.

more options

Vahaolana Nofidina

You'll need to login to your account via browser and check the settings for your account. There is no such thing as a 'Thunderbird account'. Thunderbird is an email client you use to retrieve mail from an account you setup with your email provider.