This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox stops being able to load webpages, then when I close it, I can't terminate the process and can't open other instances.

  • 1 valiny
  • 2 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Doomwad765

more options

Sometimes, without warning, Firefox ceases being able to load webpages. When I close the window, firefox.exe doesn't close, and when I go to terminate the process in Task Manager or Process Explorer, I get "Access is Denied".

Attempting to open another instance just creates another process that I can't close.

I haven't tried re-installing Firefox, I'm hoping to do that as a last resort.

Sometimes, without warning, Firefox ceases being able to load webpages. When I close the window, firefox.exe doesn't close, and when I go to terminate the process in Task Manager or Process Explorer, I get "Access is Denied". Attempting to open another instance just creates another process that I can't close. I haven't tried re-installing Firefox, I'm hoping to do that as a last resort.

All Replies (1)

more options

Here is a picture of what I mean.