Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

A wierd & same extension keeps re-enabling / downloading itself. What can I do to stop that?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

I've been getting some stuff going with my Firefox lately. It might be happening because I recently had unwanted viruses inside my computer,but I successfully removed them,anyways back to the point - I've been getting this same add-on or extension which I've removed and disabled several times but it keeps re-enabling or even re-downloading it. I am running on Windows 7 64-bit

It mostly happens when I exit Firefox for some time. Is there a way to make it not enable / download itself? It gets me off guard because I'm not sure if it can download more viruses or just slow down my Firefox / computer. I have the extension currently disabled and removed.

Any replies will be appreciated. 8)

I've been getting some stuff going with my Firefox lately. It might be happening because I recently had unwanted viruses inside my computer,but I successfully removed them,anyways back to the point - I've been getting this same add-on or extension which I've removed and disabled several times but it keeps re-enabling or even re-downloading it. I am running on Windows 7 64-bit It mostly happens when I exit Firefox for some time. Is there a way to make it not enable / download itself? It gets me off guard because I'm not sure if it can download more viruses or just slow down my Firefox / computer. I have the extension currently disabled and removed. Any replies will be appreciated. 8)

All Replies (2)

more options

What is the name of that extension?

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: