Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Reset firefox isn't in my troubleshooting information

  • 3 valiny
  • 16 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

kittycatrachel
kittycatrachel
more options

I am trying to reset my firefox but the button isn't showing up D: I am also using Waterfox if that helps with anything.

I am trying to reset my firefox but the button isn't showing up D: I am also using Waterfox if that helps with anything.

Vahaolana nofidina

That feature may not be available in Waterfox, or you're not using the Default Profile . See Waterfox support for help with their browser.

Hamaky an'ity valiny ity @ sehatra 👍 3

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Vahaolana Nofidina

That feature may not be available in Waterfox, or you're not using the Default Profile . See Waterfox support for help with their browser.

kittycatrachel
kittycatrachel Tompon'ny fanontaniana
more options

Thanks :D

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You only see button to Reset Firefox on the "Help > Troubleshooting Information" page and in the Safe Mode startup window if you use the profile that is marked as Default=1 in the profiles.ini file (Profile Manager). If you do not have the "Reset" button then either use the Profile Manager to create a new profile or use the Profile Manager to start with the current default profile to get the Reset button in Firefox.