This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox sync reports incorrect account name or password but it worked a few hours ago

  • 1 valiny
  • 5 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i houfx

houfx
houfx
more options

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

Vahaolana nofidina

houfx said

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

The sync seems to be recovered today. Case closed.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

houfx
houfx Tompon'ny fanontaniana
more options

Vahaolana Nofidina

houfx said

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

The sync seems to be recovered today. Case closed.