Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

It takes about 2 minutes for youtube.com to appear

  • 10 valiny
  • 1 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i cor-el

more options

Hi,

I'm running a clean install of Mac OS X Yosemite on an early 2009 Mac mini, newly installed Firefox, and I'm still having problems loading pages, they take way to long to load, really really strange. Other browsers I've installed work fine.

Please help,

Alex

Hi, I'm running a clean install of Mac OS X Yosemite on an early 2009 Mac mini, newly installed Firefox, and I'm still having problems loading pages, they take way to long to load, really really strange. Other browsers I've installed work fine. Please help, Alex

Novain'i akbal t@

All Replies (10)

more options

akbal said

Hi, I'm running a clean install of Mac OS X Yosemite on an early 2009 Mac mini, newly installed Firefox, and I'm still having problems loading pages, they take way to long to load, really really strange. Other browsers I've installed work fine. Please help, Alex

Hello,

Did you try that checking up your proxy/IPv4 settings? Best regards,

more options

In the browser? I'm unfamiliar with those settings

more options

Found it... It's set to: "Use system proxy settings"

more options

Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

more options

Application Basics


Name: Firefox Version: 35.0.1 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:35.0) Gecko/20100101 Firefox/35.0 Multiprocess Windows: 0/3

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.7 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Download Status Bar Version: 12.3.0 Enabled: true ID: {6c28e999-e900-4635-a39d-b1ec90ba0c0f}

Name: YouTube ALL HTML5 Version: 2.1.3 Enabled: true ID: jid1-qj0w91o64N7Eeg@jetpack

Name: YouTube High Definition Version: 35.3 Enabled: true ID: {7b1bf0b6-a1b9-42b0-b75d-252036438bdc}

Name: Ant Video Downloader Version: 2.4.7.27 Enabled: false ID: anttoolbar@ant.com

Name: YouTube HD Version: 1.2 Enabled: false ID: jid0-HbNL9qqBkuuKRhJ9ncTonCky1HU@jetpack

Graphics


Device ID: 0x 861 GPU Accelerated Windows: 2/3 Basic Vendor ID: 0x10de WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce 9400 OpenGL Engine windowLayerManagerRemote: false AzureCanvasBackend: quartz AzureContentBackend: quartz AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150122214805 browser.startup.homepage_override.buildID: 20150122214805 browser.startup.homepage_override.mstone: 35.0.1 dom.mozApps.used: true extensions.lastAppVersion: 35.0.1 media.gmp-gmpopenh264.lastUpdate: 1422686283 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1422686267 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1422736024 places.history.expiration.transient_current_max_pages: 100664 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1422736023

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features


more options

Try to disable IPv6 (check for other possible causes as well).

more options

Thanks, looks like that did it. So I don't need IPv6?

Novain'i akbal t@

more options

No, you do not need IPv6, especially if it causes issues with some servers and Firefox tries IPv6 first and then reverts to IPv4 after a timeout.

more options

Great. Thanks for the help! :)