This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Slow internet connection causes Thuderbird downloading only one LARGE message, then stops. (1.8GB pop Inbox)

  • 22 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Boban4000

more options

Client: Thunderbird (actual version). Mail provider: Yahoo. Account: POP, Save messages on server. Problem: With slow internet connection Thunderbird downloads only first large message, then stops. New attempt to get messages gives downloading the same message. And so on. A lot of similar problems can be found on internet and mozilla forums, but there is no right solution. Applying recommendations (compact folders, deleting *.msf files, deleting popstate.dat file, deleting account, reinstall Thunderbird etc...) DOES NOT help. I've found some regularity: If message takes MORE than 30-40 seconds to download, then problems appears. If messages takes LESS then 30 seconds Thunderbird downloads messages without problems. Speed when downloading is about 40-50 KB (kilobytes) per second. Here coming another problem, but I think it's not related to Thunderbird: when I download messages from Yahoo through the Webmail, I have a speed about 200 KB (kilobytes) per second.

Client: Thunderbird (actual version). Mail provider: Yahoo. Account: POP, Save messages on server. Problem: With slow internet connection Thunderbird downloads only first large message, then stops. New attempt to get messages gives downloading the same message. And so on. A lot of similar problems can be found on internet and mozilla forums, but there is no right solution. Applying recommendations (compact folders, deleting *.msf files, deleting popstate.dat file, deleting account, reinstall Thunderbird etc...) DOES NOT help. I've found some regularity: If message takes MORE than 30-40 seconds to download, then problems appears. If messages takes LESS then 30 seconds Thunderbird downloads messages without problems. Speed when downloading is about 40-50 KB (kilobytes) per second. Here coming another problem, but I think it's not related to Thunderbird: when I download messages from Yahoo through the Webmail, I have a speed about 200 KB (kilobytes) per second.

Novain'i Wayne Mery t@

All Replies (2)

more options

Clarification: - get new (first) message - attempt get new message again, which fails - go offline - go online - attempt get new messages

more options

No, ON-OFF-ON-line didn't help. too. Here is what happen: 1. There are 2 messages on server, first large (>3MB), second "light" (simple text). 2. After starting Thunderbird I see "Downloading messages 1 of 2". 3. First message was downloaded. 4. Thunderbird stops to do ANYTHING. Netework activity is ZERO. 5. I go OFFline. Thunderbird asks if I want to download meesages which still stays on server, I answer - NO. 6. I go ONline. 7. Click on "Get Messages". I can see again the SAME "Downloading messages 1 of 2" in the Thunderbird's status bar. 8. First message was downloaded (AGAIN). 9. Thunderbird stops to do ANYTHING. Netework activity is ZERO. 10. Repeating steps 7, 8 and 9 infinitely times.

By the way, answer to your question "if you right+click folder and choose properties, what is the file size listed?" - Filse size is 2.0 MB.

  1. 1
  2. 2