This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't search in location or search box; I type words but nothing happens when I press Enter or click search arrow

  • 2 valiny
  • 5 manana an'ity olana ity
  • 13 views
  • Valiny farany nomen'i Dudica

more options

I had the runtime problem so I downloaded Fiefox again. However, now I cannot search for anything. I tried the suggestion about trying the Safe Mode, with add-ons disabled but it's still not letting me search for any URL or keywords. When I type anything in either box, pressing Enter or the Search arrow does nothing. Please help!

I had the runtime problem so I downloaded Fiefox again. However, now I cannot search for anything. I tried the suggestion about trying the Safe Mode, with add-ons disabled but it's still not letting me search for any URL or keywords. When I type anything in either box, pressing Enter or the Search arrow does nothing. Please help!

Vahaolana nofidina

hi Dudica, please make sure that you're not running firefox in compatibility mode: https://support.microsoft.com/en-us/kb/292533

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

hi Dudica, please make sure that you're not running firefox in compatibility mode: https://support.microsoft.com/en-us/kb/292533

more options

Thank you, Philipp! I checked and it seems that I was indeed running Firefox in compatibility mode, though I did not recall checking that option. Thanks for the prompt reply; problem solved!