This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Emails Marked As Spam Since 31.5.0 Update

  • 2 valiny
  • 3 manana an'ity olana ity
  • 20 views
  • Valiny farany nomen'i DCBUS

DCBUS
DCBUS
more options

Hello, Since I updated to the latest version of Thunderbird, many of my usual incoming emails are marked as spam. I have deleted the profile on this account and let it rebuild, still many are marked as spam. Now I am having to monitor my spam folder. Also some of the emails that are marked spam by error, I marked as not junk, they come back to the spam folder.

Thanks JR

Hello, Since I updated to the latest version of Thunderbird, many of my usual incoming emails are marked as spam. I have deleted the profile on this account and let it rebuild, still many are marked as spam. Now I am having to monitor my spam folder. Also some of the emails that are marked spam by error, I marked as not junk, they come back to the spam folder. Thanks JR

All Replies (2)

Zenos
Zenos
more options

If it says "spam" then it's not Thunderbird doing it. (Thunderbird uses the word "Junk".)

Look to your email provider, your ISP, your own anti-spam software or 3rd-party tools such as spamassassin, spampal et al.

DCBUS
DCBUS Tompon'ny fanontaniana
more options

Hello,

My apologies, I used the wrong term. It is marking as Junk. Even marking Junk on those emails I start, and when I get a response it marks Junk.

Thanks JR