This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

our page converts very low % with firefox users.

pvedder
pvedder
more options

Our form page is - https://www.brandman.edu/request-information

Any help would be appreciated. Firefox users are converting at about 1/3 the % of our users on IE, chrome and safari. So I'm wondering if something is happening to our form when firefox users are on our website - maybe because of add ons, etc?

Thanks Pat

Our form page is - https://www.brandman.edu/request-information Any help would be appreciated. Firefox users are converting at about 1/3 the % of our users on IE, chrome and safari. So I'm wondering if something is happening to our form when firefox users are on our website - maybe because of add ons, etc? Thanks Pat

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Please ignore the fake submissions by "Firefox User" at donotcontact@example.com.

I did get an initial rejection on a phone number I entered, but a different fake number was fine. The initial rejection cleared the four drop-downs at the bottom, which is a bit annoying.

You might test the page using Adblock Plus, a very popular extension which sometimes blocks page content mistakenly. I don't use Adblock Plus myself.

https://addons.mozilla.org/firefox/addon/adblock-plus/